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    block this user Juan Muñoz-Justicia

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    Departament de Psicologia Social, Universitat Autònoma de Barcelona, Barcelona

    El acceso público a las tecnologías de la información y la comunicación: el lugar de los locutorios en los procesos migratorios

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    En los últimos años han surgido en nuestras ciudades diferentes espacios que ofrecen servicios de acceso a las nuevas Tecnologías de la Información y la Comunicación (TIC). En este artículo nos centramos específicamente en los locutorios, lugares de acceso a TIC y también a la telefonía convencional, que tienen mayoritariamente como usuarios/as a la población migrante y en movimiento. Hemos realizado un estudio cualitativo de tipo etnográfico, en el que se han aplicado técnicas de observación participante, entrevistas y grupos de discusión Los resultados muestran que los locutorios, lejos de ser únicamente como espacios que posibilitan el establecimiento y mantenimiento de vínculos a distancia, también se articulan como espacios que posibilitan las relaciones in situ, conformándose como lugares de encuentro, esto es, como estación de asociaciones. Así mismo, presentamos al locutorio como metáfora de la inmigración, ya que nos permite dar cuenta de su carácter nacional y transnacional, así como de las redes familiares y prácticas sociales que se generan en estos espacios sociotécnicos. Various places that offer access to new Information and Communication Technologies (ICT) have emerged in our cities in recent years. In this paper we focus specifically on the “locutorios” (call centers), places of access to ICT and also to conventional telephony. Users are mostly the migrant and in motion population. We conducted a qualitative ethnographic study, which have applied techniques of participant observation, interviews and discussion groups. The results show that call centers are not only spaces to enable the establishment and maintenance of links to distance, but also allow space for relationships in situ. This makes the "locutorios" (call centers) meeting places, that is, associations stations. We present the “locutorios” (call centres) as a metaphor for immigration, because it allows us to account for their national and transnational character. It also allows us to account for the family networks and social practices that are generated in these sociotechnical spaces.

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    Title : El acceso público a las tecnologías de la información y la comunicación: el lugar de los locutorios en los procesos migratorios
    Author(s) : Mª Carmen Peñaranda, Anna Vitores, Luz Mª Martínez, Juan Muñoz-Justicia, Lupicinio Íñiguez-Rueda
    Abstract : En los últimos años han surgido en nuestras ciudades diferentes espacios que ofrecen servicios de acceso a las nuevas Tecnologías de la Información y la Comunicación (TIC). En este artículo nos centramos específicamente en los locutorios, lugares de acceso a TIC y también a la telefonía convencional, que tienen mayoritariamente como usuarios/as a la población migrante y en movimiento. Hemos realizado un estudio cualitativo de tipo etnográfico, en el que se han aplicado técnicas de observación participante, entrevistas y grupos de discusión Los resultados muestran que los locutorios, lejos de ser únicamente como espacios que posibilitan el establecimiento y mantenimiento de vínculos a distancia, también se articulan como espacios que posibilitan las relaciones in situ, conformándose como lugares de encuentro, esto es, como estación de asociaciones. Así mismo, presentamos al locutorio como metáfora de la inmigración, ya que nos permite dar cuenta de su carácter nacional y transnacional, así como de las redes familiares y prácticas sociales que se generan en estos espacios sociotécnicos. Various places that offer access to new Information and Communication Technologies (ICT) have emerged in our cities in recent years. In this paper we focus specifically on the “locutorios” (call centers), places of access to ICT and also to conventional telephony. Users are mostly the migrant and in motion population. We conducted a qualitative ethnographic study, which have applied techniques of participant observation, interviews and discussion groups. The results show that call centers are not only spaces to enable the establishment and maintenance of links to distance, but also allow space for relationships in situ. This makes the "locutorios" (call centers) meeting places, that is, associations stations. We present the “locutorios” (call centres) as a metaphor for immigration, because it allows us to account for their national and transnational character. It also allows us to account for the family networks and social practices that are generated in these sociotechnical spaces.
    Keywords : Locutorios; Redes Familiares; Transnacionalidad

    Subject : unspecified
    Area : Social Sciences
    Language : English
    Year : 2011

    Affiliations Departament de Psicologia Social, Universitat Autònoma de Barcelona, Barcelona
    Journal : Papeles del CEIC
    Volume : 2011/1
    Issue : 70
    Pages : 1-37
    Url : http://www.identidadcolectiva.es/pdf/70.pdf
    Isbn : 1695-6494
    Attribution Non-Commercial No Derivatives

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    Juan's Peer Evaluation activity

    Trusted by 3
    • Joel Feliu, Senior Lecturer, Departament de Psicologia Social, Universitat Autònoma de Barcelona.
    • Anna Vitores, Post Doctorate, Department of Sociology, Lancaster University.
    • Lupicinio Iñiguez-Rueda, Professor, Departament de Psicologia Social, Universitat Autònoma de Barcelona, Barcelona.
    Downloads 1
    Views 1
    Collected by 1
    • Juan Muñoz-Justicia, Professor, Departament de Psicologia Social, Universitat Autònoma de Barcelona, Barcelona.
    Followed by 9
    • Lupicinio Iñiguez-Rueda, Professor, Departament de Psicologia Social, Universitat Autònoma de Barcelona, Barcelona.
    • Anna Vitores, Post Doctorate, Department of Sociology, Lancaster University, Departament de Psicologia Social, Universitat Autònoma de Barcelona.
    • Joel Feliu, Senior Lecturer, Departament de Psicologia Social, Universitat Autònoma de Barcelona.
    • Soledad Martínez, Lecturer, Depto. Ciencias Sociales, Universidad del Bío-Bío, Chiillán, Chile..
    • Simone Belli, Post Doctorate, Universidad Autonoma de Madrid.
    • Simone Belli, Professor, Universidad Carlos III de Madrid, Yachay Tech.
    • Ancor Mesa-Mendez, Student, Ph.D. Level, Departament de Psicologia Social, UAB, Barcelona, Universitat Autònoma de Barcelona.
    • Mariana Gavris, Multi-disciplinary, Dept. Social Psychology, Universitat Autonoma de Barcelona, Barcelona.
    Following... 5
    • Loet Leydesdorff, Professor, University of Amsterdam, Amsterdam School of Communication Research (ASCoR).
    • Lupicinio Iñiguez-Rueda, Professor, Departament de Psicologia Social, Universitat Autònoma de Barcelona, Barcelona.
    • Miguel A Sahagún-Padilla, Post Doctorate, Departament de Psicologia Social, Universitat Autònoma de Barcelona, Barcelona.
    • Joel Feliu, Senior Lecturer, Departament de Psicologia Social, Universitat Autònoma de Barcelona.
    • Aalam Wassef, Publisher, Founder of Peer Evaluation, Galerie Conradi.

    Juan has...

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    • Aalam Wassef, Publisher, Founder of Peer Evaluation.
    • Juan Muñoz-Justicia, Professor, Departament de Psicologia Social, Universitat Autònoma de Barcelona, Barcelona.
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