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    User satisfaction: an evaluation of a carbon credit information system

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    This paper presents the analysis of user satisfaction with a web-based system that enables users to calculate the value of carbon credits for landholdings based on user-defined parameters including size of landholding, monoculture species, site quality, management & perpetration etc. For the purposes of this project, User Satisfaction was evaluated using questions based on the User Information Satisfaction (UIS) surveys demonstrated to validate the DeLone and McLean (1992, 2003) model of information systems success. The items in the survey used to test the UIS for this study were modified to suit the nature of the system under investigation, that is, a public, web-based information system. This differs from most previous UIS surveys which have been primarily used to examine proprietary, in-house applications. The paper reports the structural validity of the instrument using exploratory factor analysis (EFA) and structural equation modelling (SEM). Smart, W, Armstrong, B, Vanclay, JK 2007, ‘User satisfaction: an evaluation of a carbon credit information system', in M Toleman, A Cater-Steel & D Roberts (eds), Research, Relevance and Rigour: Coming of Age, Proceedings of the 18th Australasian Conference on Information Systems, Toowoomba, Qld., 5-7 December, University of Southern Queensland, Toowoomba, Qld., pp. 1110-1119.

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    Description

    Title : User satisfaction: an evaluation of a carbon credit information system
    Author(s) : Jerome K Vanclay
    Abstract : This paper presents the analysis of user satisfaction with a web-based system that enables users to calculate the value of carbon credits for landholdings based on user-defined parameters including size of landholding, monoculture species, site quality, management & perpetration etc. For the purposes of this project, User Satisfaction was evaluated using questions based on the User Information Satisfaction (UIS) surveys demonstrated to validate the DeLone and McLean (1992, 2003) model of information systems success. The items in the survey used to test the UIS for this study were modified to suit the nature of the system under investigation, that is, a public, web-based information system. This differs from most previous UIS surveys which have been primarily used to examine proprietary, in-house applications. The paper reports the structural validity of the instrument using exploratory factor analysis (EFA) and structural equation modelling (SEM). Smart, W, Armstrong, B, Vanclay, JK 2007, ‘User satisfaction: an evaluation of a carbon credit information system', in M Toleman, A Cater-Steel & D Roberts (eds), Research, Relevance and Rigour: Coming of Age, Proceedings of the 18th Australasian Conference on Information Systems, Toowoomba, Qld., 5-7 December, University of Southern Queensland, Toowoomba, Qld., pp. 1110-1119.
    Keywords : carbon credit

    Subject : unspecified
    Area : Computer Science
    Language : English
    Year : 2007

    Affiliations Southern Cross University
    Editors : M Toleman, A Cater-Steel & D Roberts
    Conference_title : 18th Australasian Conference on Information Systems
    Url : http://jkv.50megs.com/U165_Smart.pdf

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    Jerome's Peer Evaluation activity

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    • Habiba Hassan Wassef, Senior professional, Independent international expert, United Nations, WHO, National Coordinator for the 7th European Framework Research Programme, National Research Center in Cairo, Egypt.
    • Thuy Nguyen, Student, Ph.D. Level, Silviculture Research Institute, Ha Noi, Vietnam, The University of Melbourne.
    • Guillaume Dupuy d'Angeac, Publisher, Collective Developments, HEC Alumni, Peerevaluation.
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